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Wireless Networking – How to Connect/Troubleshoot

If you see something like Wireless connection unavailable or One or More Wireless Networks Found, or Just Cannot Get your Wireless Network to work, here are some troubleshoot steps.

1. Reboot/reset (unplug) your wireless router… the thing on/by your desk with the antennas.  Just pull the power cord out of the back, the lights on the front will go off, and then plug it back it.  Wait about 20 seconds and try the Internet again.  If it still doesn’t work, follow the steps below.
    

2. Find the Wireless Network Connection in the System Tray (bottom right by the clock) by moving your Mouse over the icons until you see “Wireless Network.” 

It will probably look like 2 computers (see 1st icon on the left in picture below)

2. Right Click on that icon, and then Left Click on View Available Wireless Networks

3. Then a window will pop up with (hopefully) a list of available wireless networks.  If you see your network listed, click Connect.

4. After you click connect, if security is enabled you will see the following box asking for your network key. 

• If you are not sure of you key, please call GetEasyComputerHelp.com and we maybe able to give it to you.
• If you know your key, enter it, and re-enter it to confirm.

5. After you click Connect, you may need to wait as much as 30 seconds then you can move your cursor back on the wireless network icon and HOPEFULLY you will see that you are connect (as below)

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 Try opening Internet Explorer to see if you get on the Internet.

6. If this doesn’t work, restart your computer.
    

7. If you’ve restarted, you may want to run through these steps again.
    

8. Still can’t connect, call us at (954) 465-3580.

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