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How to Clear "Stuck" Print Jobs

Click Here for a Printable Version of this Document


Phase 1

  1. Click Start (Settings) Control Panel
  2. Click Printers and Faxes
  3. In the list find your printer and double click it.
  4. You may see several print jobs stuck in the printer queue (4 in example below)

  1. Click Printer, Cancel all Documents
  2. Click Yes

  1. Restart Computer
  2. When computer comes back up, try to print.  You should then OK.

Note:
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